MOHIT KUMAR SAHU. AI-Based Sentiment Analysis for Customer Feedback in Insurance. African Journal of Artificial Intelligence and Sustainable Development, Cape Town, S.A., v. 3, n. 1, p. 427–469, 2023. Disponível em: https://africansciencegroup.com/index.php/AJAISD/article/view/144.. Acesso em: 5 oct. 2024.